1. Processing Times
Orders are processed within 1–3 business days unless otherwise stated on the product page. Processing time refers to the time it takes to prepare your order for shipment.
Processing times do not include weekends or holidays.
2. Shipping Methods & Delivery Times
Rise Studios ships orders using trusted carriers such as USPS, UPS, or FedEx. Delivery times vary based on carrier, location, and shipping method selected at checkout. Estimated delivery windows:
Delivery delays may occur due to weather, carrier issues, or high‑volume periods.
3. Shipping Rates
Shipping rates are calculated at checkout based on:
Customers will see the exact shipping cost before completing their purchase.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear depending on the carrier.
5. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information.
If a package is returned due to:
…the customer may be responsible for additional shipping fees to resend the package.
6. Lost, Delayed, or Damaged Packages
While delivery times are estimated by the carrier and may be affected by circumstances beyond our control, Rise Studios will work with customers to investigate lost, delayed, or damaged shipments and assist with carrier claims when appropriate.
If your package arrives damaged, please contact us immediately with photos of the damage.
7. International Shipping
At this time, Rise Studios ships within the United States only.
International shipping is expected to be added in the future.
8. Pre-Orders & Subscription Shipments
Pre‑order items and subscription boxes ship on their scheduled release dates.
If your order contains both in‑stock and pre‑order items, they may ship separately.
9. Contact Us
If you have any questions about this Shipping Policy, please Contact Us.
Rise Studios, LLC