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Shipping Policy

 

Rise Studios, LLC — Shipping Policy

1. Processing Times

Orders are processed within 1–3 business days unless otherwise stated on the product page. Processing time refers to the time it takes to prepare your order for shipment.

  • Subscription Boxes: Ship on scheduled release dates.
  • Bath & Body, Home Decor, Jewelry, and $1 Deals: Ship as soon as processing is complete.

Processing times do not include weekends or holidays.

2. Shipping Methods & Delivery Times

Rise Studios ships orders using trusted carriers such as USPS, UPS, or FedEx. Delivery times vary based on carrier, location, and shipping method selected at checkout.

Estimated delivery windows:

  • Domestic Standard Shipping: 3–7 business days
  • Domestic Expedited Shipping: 2–4 business days

Delivery delays may occur due to weather, carrier issues, or high‑volume periods.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • package weight
  • shipping distance
  • selected shipping method

Customers will see the exact shipping cost before completing their purchase.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear depending on the carrier.

5. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information.

If a package is returned due to:

  • incorrect address
  • incomplete address
  • refusal of delivery

…the customer may be responsible for additional shipping fees to resend the package.

6. Lost, Delayed, or Damaged Packages

Rise Studios is not responsible for packages lost or delayed by the carrier. However, we will assist you in filing a claim with the carrier if needed.

If your package arrives damaged, please contact us immediately through our Contact Us page with photos of the damage.

7. International Shipping

At this time, Rise Studios ships within the United States only. International shipping may be added in the future.

8. Pre‑Orders & Subscription Shipments

Pre‑order items and subscription boxes ship on their scheduled release dates. If your order contains both in‑stock and pre‑order items, they may ship separately.

9. Contact Us

If you have any questions about this Shipping Policy, please reach out through our Contact Us page.

10. Last Updated

This Shipping Policy was last updated on September 11th, 2026.

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